MachLink® HelpDesk
(563) 263-2631
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MachLink® Cable Modem Service
Experience the Excitement of Lightning Fast Internet Access!

Highlights
MachLink Cable Modem Service offers super-fast, dedicated Internet access through the same coaxial cable that provides MPW Cable TV service. MachLink Cable is up to hundreds of times faster than a traditional dial-up modem during peak performance.

Because you're accessing the Internet through your cable service, your Internet connection is always on, and you're not tying up your phone line. Best of all, with a MachLink high-speed cable modem, you'll have quick and easy access to the most content-rich areas of the Internet.

Availability
MachLink Cable Modem Internet access is available to all businesses and residences that can receive MPW Cable TV service. This service territory includes the cities of Muscatine and Fruitland, as well as a few nearby areas, such as Ripley's and Hickory Hills.


Feature
MachLink®
Lite
MachLink®
Turbo
MachLink®
Mega
Monthly Rate
$21.95
$39.99
$59.95
Max. Download Speed (up to)
128kbps
3.0mbps
7.0mbps
Max. Upload Speed (up to)
64kbps
512kbps
1.0mbps
Dynamic IP Addresses
2
Email
Includes 5 personalized email address
Additional addresses: $5/month
Total email storage: 50MB
Max email file size: 20MB
Personal Web Site
Includes 50MB personal web space
Additional web space: $5/MB/month
DNS Pointing (domain name pointing to personal web space): $5/month
Maximum GB Transfer
3GB/month (additional: +$.02/MB/month)
Minimum System
Requirements

Computer
CPU: 486dx66 w/16MB RAM
& sufficient hard drive space.
(We recommend a Pentium or equivalent processor for best performance.)

Operating System
WINDOWS 2000/XP/VISTA/NT 4.0 (server or workstation)
MACINTOSH: OS 10.2 or greater

Ethernet Card
10BaseT Ethernet card with RJ45 connection or one available ISA (PC) or PCI (Mac or PC) slot for installation of an Ethernet card or USB.

Installation & Service Fees

Standard MachLink Cable Installation

$40.00  
Drop/Bury Cable Installation $50.00  
Relocate Outlet $25.00 per outlet  
Reconnect Fee $25.00  
Service Fee $25.00 per hour  
Late Payment Fee as per policy  
Service Insufficient Funds Charge $20.00  
Replacement Cable Modem $100.00  
Replacement Modem Power Cord $10.00  

Questions?
We hope you enjoy your MachLink® service! As always, feel free to contact us with your questions.

HelpDesk Hours: 6:00 a.m. to Midnight, seven days a week* (563) 263-2631
helpdesk@machlink.com

* HelpDesk support is on call for emergencies between Midnight and 6:00 a.m.

Note: All prices subject to change.

 
 


Muscatine Power and Water | 3205 Cedar Street | Muscatine, Iowa | (563) 263-2631